Windshield Replacement FAQ

Windshield Replacement FAQs

Auto Vision Center

Have a windshield replacement-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How long will it take to get the replacement glass for my vehicle?

    We stock several hundred windshields for the most popular vehicles. What we don't have in stock, we can usually have the next day.

  • Do I have to bring my vehicle to you?

    It's your choice. We offer mobile service for most installations; although, if you prefer, you're welcome to leave your vehicle with us or wait for the repairs to be completed in our shop. There are some exceptions to mobile service for some of the more difficult installations and some of the specialty parts. With the ADAS (Advanced Driver Assist Syatems) installed in most newer vehicles, the vehicle will have to be in our shop for the required re calibrations.

  • How long will my installation take?

    Safe, reliable installations generally will take 1 – 1½ hours. If your windshield or backglass is replaced, your vehicle will then have to sit 1 hour from the time we set the glass until it's safe to drive. Plan on 2 – 2 ½ hours for total installation time. This time may be longer if calibrations are required for any ADAS (Advances Driver Assist Systems).

  • Do you use OEM (original equipment manufacturer) glass?

    Most of the brands we install are original equipment for one manufacturer or another. PGW, Guardian, Carlite (Ford) Mopar (Chrysler), or Pilkington are all original equipment to multiple automotive manufacturers and are brands we primarily use.

  • What type of guarantee do you offer on glass replacements?

    Most of our installations are warrantied against stress breakage for 1 year from the date of installation and lifetime against leakage to the original purchaser. Exceptions to this would specifically be noted on your invoice for reasons such as structural defects in your vehicle or previous rust concerns.

  • How long before I can wash my vehicle?

    We recommend waiting 24 hours before washing your vehicle. Normal rain, however, is not an issue.

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